I need .png file with transparency but when I export file as .png I get black background?

I need .png file with transparency for web but when I export file as .png I get black background?
I am working in Photoshop and Illustrator.

Answer

Windows photo viewer previews transparancies with black background.

Your .PNG will show transparent background if you view it over color in illustrator or other graphics programs.

enter image description here

If this is not true for you make sure your export (save for web) are set to transparency:

enter image description here

Attribution
Source : Link , Question Author : Jelena Petrovic , Answer Author : Webster

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